Got questions or need assistance with your EmeraWhite products?

Can I drink coffee, smoke, or have red wine during the product application?

The idea is not to change your lifestyle; you can consume foods or drinks with dyes or colorants during the product application in moderation. Always brush your teeth and tongue after consuming them.

Can I use the product if I have veneers, implants, crowns, restorations, (fillings)?

Yes! It’s safe to use EmeraWhite™ on both natural and unnatural tooth surfaces. Our formulation will not affect the color or shade of a crown, veneer, implant, filling or tooth restoration the product is most effective on natural teeth. However, if you're looking to enhance your smile, EmeraWhite™ can be useful in maintaining the same tone for teeth that have undergone dental work.

Do teeth whitening lights work?

Current research shows that Carbamide Peroxide (the ingredient used in EmeraWhite™) is effective in safely brightening teeth. Teeth whitening lights don’t add any more brilliance to your smile. In fact, some studies have shown that using them can even harm your lips and gums.

Should I brush my teeth after applying the product?

Yes, it is recommended. Our teeth whitening kit does not replace your daily oral hygiene routine. We suggest brushing your teeth at least twice a day for 2 minutes each time, and using dental floss.

Is EmeraWhite™ teeth whitening safe for everyone to use?

EmeraWhite™ by Emera provides a safe, comfortable way for most everyone to get a more radiant smile. Keep in mind, our products are not designed to whiten crowns, bridges, fillings and veneers.  If you have gum disease, worn enamel, cavities or exposed roots, we recommend talking to your dentist.

What are the ingredients of the gel?

Glycerin, carbamide peroxide, carbomer, menthol

Can I use the product if I have braces/orthodontics or invisible aligners?

Yes, EmeraWhite™ can be used during braces or invisible aligners.

How much EmeraWhite™ gel should I use per application?

Each application requires a thin line of 0,5 cc gel per tray. Each syringe provides to 3 days full applications

If I am experiencing sensitivity in my teeth or gums, what steps should I take?

Some people might feel a temporary discomfort in their gums, lips, throat, tongue or teeth from whitening. We recommend using our Sensitivity Relief gel (blue gel) after whitening to help soothe sensitive teeth. If you're still feeling discomfort after whitening, you can always reach out to your dentist. But don't worry, these side effects usually go away in just 1–3 days.

What to do If you can't find your Whitening protocol instructions?

1. What if I can’t find the PDF on my device?

Check the folder where your downloaded files are usually stored (such as the "Downloads" folder on your computer or phone). If you still can’t find it, don’t worry—we have more options to help you!

2. What should I do if I still can’t locate the PDF?

If you can’t find the file or need more detailed guidance, feel free to email us at support@emerasmile.com with the subject line “Help with Instructions.” Our team will happily resend your instructions or answer any questions you have.

3. Are there any video tutorials available?

Yes! In addition to the PDF, you can watch our tutorial videos:
How to mold the device: Watch here
How to apply the treatment: Watch here
These videos will guide you step-by-step to ensure the best experience with your EmeraWhite treatment.

4. What if I need additional help?

If you prefer more personalized assistance, don’t hesitate to email us at support@emerasmile.com with the subject line “Help with Instructions.” Our team is ready to assist you and ensure you continue enjoying a brighter smile.
We’re committed to helping you achieve the best results. Reach out if you need any further